Customer Service

Email of Appreciation - July 2019:

"I am just letting you know how pleased I am with both the service and the delivery . Outstanding. Delivery             was less than twenty four hours from ordering to delivered to our door,also the man that took my order on the         phone was friendly, polite and very helpful. A pleasure to do business with."

 September 2018 - Email of Appreciation:
       " I just want to commend you on the fantastic service. It is a pleasure dealing with you."
          - Margherite Van der Walt (Gerard Roofs - AHI Roofing Ltd)

"I  phoned Proline Welding Supplies as a first time customer to discuss my welder and welding requirements and the budget I had to work with. I found the staff at Proline Welding Supplies to be very professional, knowledgeable and helpful. Best of all they found exactly what I was looking for at a very acceptable price. When I received my welder, it was fully set up and ready to go. Excellent service, Excellent attitude. One word sums it up. AWESOME.
Thanks again." Norbert                 (Purchased a Pulse Mig)

September 2018 - Email Of Appreciation:

"I really appreciate how easy Proline are to deal with - outstanding customer service.

I called today and asked for advice on a shielding gas fitting, Matt took great care of me, looked at the photo I                 sent and worked out a good solution.

       Ordered the parts over the phone, really easy and a pleasure to do business with."
        -David Mark - Christchurch

"I would like to personally thank, you and the team at Proline, for all your suport and help this week with parts, repairs and service. It is very much appreciated and it has helped us immensely in keeping our firm operating."
 -Engineering Firm - Brightwater, Nelson

Thank you for your recommendation of the Tech Feed 350 suitcase wire feeder. Our main line of work is mobile welding of heavy machinery for quarries and earth moving equipment. Having the ability to hook a wire feed unit up to a welder generator can save a lot of time in the field.
The first job I used the Tech Feed for, was welding over 600kg of wear parts onto a rock bucket at a quarry. It did take me 15-20 minutes to dial in my settings. Getting used to welding with constant current as opposed to constant voltage was different, but once there, it was fine.
I used 1.2 and 1.6mm flux core without a single wire feed problem. The simple rugged design is brilliant. Despite all the quarry dust and water that gets sprayed around, the inside of the unit has remained clean.
To be honest, I wasn’t too sure about trying something away from the mainstream. But the more I use it the more I love it. It is so easy to use and it does exactly what it is supposed to.
Thanks again for the good advice. We look forward to doing business with you again in the future.
- Charlie Barrett - 7018 Engineering Ltd
(Purchased TechFeed 350 Suitcase Wire Feeder -  December 2015)
 

Email of Appreciation - July 2018:

I've been in touch with you before when I brought some other items. And. the same as before, my heartily thanks to "Proline": your quality is superb and delivery is mysteriously fast, - the parcel has arrived today, on Tuesday, although I only placed the order on Sunday.

Albert Von Eichenholz  - Mobile Welding
 

FINANCE OPTIONS

Do you have a specific purchase or project in mind but require financial assistance?
We have a range of finance packages available. Subject to standard lending criteria and client approval, a headstart in machine ownership may be closer than you think!
Please contact us here to find out how we can help.